Travel and Expense Team Manager
The position
Looking for a leadership role where you not only are managing an experienced team - but can shape it from day 1? Help us expand our Travel & Expense function in our GBS Center Wroclaw and form a team responsible for T&E processing service for European entities.
Tasks & responsibilities
As Travel & Expense Team Manager you directly lead the team of up to 15 Specialists:
- You manage the team to provide all of services in the area of T&E and deliver the services in line with agreed service level agreements, quality, and time
- You integrate countries and services into GBSC and ensure/manage smooth transition, service delivery and harmonization of processes over all-sub-teams
- You prepare the team and end-user for the Go-live of new countries
- You ensure the stabilization of the processes after deployment and support change management after Go-live
- You champion service excellence in execution by ensuring high quality, efficiency, and compliance
- You drive continuous improvement and harmonization of processes in the GBSC countries in service
- You identify and validate local business needs and foster identification of innovation
- You participate in cross-functional/ worldwide projects
- You support the Service Country for external/ internal audits
- You strengthen understanding and commitment towards 'Our Path 2035', with an emphasis on the successful integration of 'Our Behaviours'.
About our future employee:
You should have around 2 -3 years of professional experience in people leadership in S2P area and speak fluent English.
Additionally, we are looking for:
- Completed master’s degree preferably in Finance/Business Administration field or related areas
- Excellent understanding/knowledge of end-to-end S2P processes with focus on T&E
- Excellent communication skills
- High customer service orientation and open mindset
- Excellent analytical skills, strategic mind-set and capable of prioritizing
- Ability to deliver results in a fast-paced environment
- Experience in Concur system
- Excellent Microsoft Office skills
- German language skills would be an asset