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T&E Senior Team Manager

THE POSITION

Looking for a role where you are leading the GBS Center T&E function and where the teams are responsible for end-to-end travel reimbursement activities within their assigned business unit(s) with differing business priorities and cultures. If you are keen to help us expanding our T&E services to a group of new stakeholders in EMEA region and enhancing our ways of working, then this is your place to be.

Tasks & responsibilities

  • As the T&E Senior Team Manager, you are responsible for overall lead of the workstream for European markets with up to 10 direct reports, including Team Manager(s), according to the company´s Our Behaviors, our Leadership principles, and the Global Recruiting Delivery Model, following internal and external compliance regulations
  • You oversee and monitor the teams and overall T&E processes execution for all service-receiving countries, using our weGrow approach
  • You integrate countries and services into GBSC and ensure/manage smooth transition, service delivery and harmonization of processes over all-sub-teams
  • You prepare the team and end-user for the Go-live of new countries and potential new processes together with its stabilization after deployment and support change management after Go-live
  • You identify and validate local business needs and foster identification of innovation
  • You will work on projects and in the environment where we use targets to measure the service quality, ensuring process adherence and continuous improvement

About our future employee:

You should have verified knowledge in end-to-end T&E processing, speak English min. on C1 level and have min. 8 years of professional experience in Source to Pay Shared Services environment. A minimum of 5 years Leadership experience is a must.
Additionally, we are looking for:

  • Completed higher education preferably in Finance/Business Administration field or related areas
  • Excellent understanding/knowledge of end-to-end S2P processes with focus on T&E 
  • Distinct empathy, team spirit, accountability, intrapreneurship, and a high service orientation with a continuous improvement mindset
  • Proven problem-solving ability to manage complex and/or sensitive situations to successfully recommend, influence and implement solutions which may require engaging different levels within the organization
  • Excellent communication skills
  • High customer service orientation and open mindset
  • Excellent analytical skills, strategic mind-set and capable of prioritizing
  • Ability to deliver results in a fast-paced environment
  • Preferably working experience with SAP, Concur, ServiceNow, MS Office (advanced in Excel) 
     

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