Technical Services & Pharmacovigilance Veterinarian

The Position

A position has become available within our Veterinary Medical Services team for a Technical Services & Pharmacovigilance Veterinarian. The role will primarily involve supporting our technical enquiries and pharmacovigilance functions. Additionally, the role will involve participating in a cross-functional team to support a nominated category, such as a product, therapeutic area or our digital technical engagement program (Animal Health Academy). This is a full-time position based at our head office in Sydney, although remote working may be considered for the right candidate.

Tasks & Responsibilities

• Provide technical support to veterinary professionals via our technical helpline related to our companion animal portfolio and associated categories
• Provide end-to-end management of adverse event reports (pharmacovigilance), including customer communications, internal data entry and case assessment
• Participate as a Technical Lead for a nominated category, such as a product, therapeutic area or our digital technical engagement program (Animal Health Academy) - collaborate with a cross functional team of internal stakeholders to assist with development of brand objectives, aligned technical plans and technical materials
• Provide technical training and support to our Customer Care Team who manage enquiries from pet owners
• Ensure compliance to ethical, professional and company standards.

Requirements

• A degree in Veterinary Science suitable for registration in Australia
• Clinical experience in small animal veterinary practice (min 3 years)
• Previous experience in an animal health industry position or pharmacovigilance is highly desirable
• Advanced communication skills with strong empathy and developed emotional resilience
• The ability to build and maintain strong relationships with both internal and external stakeholders
• Excellent attention to detail and superior organisational skills, including the ability to prioritise tasks and work to deadlines
• Intermediate level of MS Office products (Excel, Powerpoint, Word)

Position Area

Animal Health

Position Location

NSW

Organization

Boehringer Ingelheim - Animal Health

Schedule

Full Time

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