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Medical Representative

The Position

  • Driving Performance: Responsible for meeting or exceeding sales targets for assigned product(s) within the allocated territory by achieving related Sales Excellence KPIs.
  • Executing Customer Engagement Excellence: Focuses on executing in-clinic Sales Action Plans through the Customer Engagement Model and implementing off-clinic promotional activities targeted at key customers to strengthen relationships.
  • Adhering to Compliance, Code of Conducts and Policies: Ensures full understanding and adherence to all company and industry compliance requirements, including following established local processes.

 
Duties & Responsibilities

1.Sales Achievement in the assigned territory

  • Ensure listing and availability of BI products as required.
  • Generate prescriptions and create demand using available resources, tools, and training.
  • Ensure prescriptions are fulfilled and demand is converted into sales.
  • Continuously identify new growth opportunities.

 
2.Execute Sales Action Plans with excellence

  • Fully understand and validate Sales Action Plans.
  • Plan logistics to support execution.
  • Take proactive steps to ensure high-value customers (Gain, Build, Defend) are prioritized.

 
3.Customer Relationship Management

  • Maintain correct and complete customer data base
  • Develop and validate effective Sales Action Plans
  • Track progress and take corrective actions to ensure priority customers are engaged.
  • Utilize Veeva functions such as Event Management, Surveys, and Coaching for Effectiveness (CfE).

 
4.Superior Selling Capability-

  • Demonstrate strong knowledge in disease areas, clinical trials, products, marketing strategies, and competition.
  • Apply advanced selling skills aligned with marketing strategies using the Customer Engagement Model (CEM).

 
5.Comply with local regulations, industry and company Code of Conduct

  • Adhere to all regulations regarding interactions with healthcare professionals.
  • Follow the company’s Code of Conduct and take necessary actions on compliance issues.
  • Serve as a role model in upholding compliance standards.

 
Requirements

  • Bachelor’s degree, preferably in a science-related field.
  • Strong knowledge in industry/product, selling skills, sales action planning, customer relationship management, self-development, communication, planning and organizing, and IT literacy.
  • Direct selling experience in the healthcare industry is an advantage.

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