SFE Specialist

THE POSITION

  • Join our Commercial Excellence team in Seoul and play a key role in driving Sales Force Effectiveness through customer segmentation, sales capability development, and commercial excellence initiatives.
  • Partner with Sales, Marketing, and cross-functional stakeholders to enhance customer engagement, optimize commercial execution, and support business growth through data-driven insights.
  • This is a 1-year fixed-term contract position to cover a parental leave replacement.(Start : Jan 2027)

 

Tasks & responsibilities

  • Drive, monitor, and evaluate Sales Force Effectiveness (SFE) programs and implement continuous improvement initiatives.
  • Drive customer segmentation, targeting, and support sales force optimization activities to improve commercial performance.
  • Promote the effective adoption of multichannel engagement tools and digital customer interaction platforms.
  • Coordinate and deliver sales force training programs to strengthen field force capabilities and execution excellence.
  • Generate quarterly CEESA market reports and provide insights to support business planning and decision-making.
  • Collaborate with local, regional, and global stakeholders on Commercial Excellence and SFE-related projects.

 

Requirements

  • Minimum 2 years of experience in Sales Force Effectiveness (SFE), Commercial Excellence, Sales Operations, or Sales Training is preferred.
  • Essential understanding of sales and marketing processes, customer engagement strategies, and commercial performance management.
  • Knowledge of customer segmentation, targeting, multichannel engagement, and sales force effectiveness principles.
  • Strong interpersonal and communication skills with the ability to collaborate effectively across sales, marketing, and cross-functional teams.
  • Organizational skills and the ability to manage multiple projects, training programs, and competing priorities.
  • Fluent English is preferred ; proficiency in Veeva CRM, Salesforce.com, or similar digital platforms is an advantage.