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Global Svcs Coordinator, Content Mgmt

The Content Management Coordinator will oversee the Process Management team, ensuring optimization of content review and approval processes within our approval platform, ensuring efficiency and compliance. This role involves coordinating the process manager services, using his/her own subject matter expertise of Platforms and Process to provide guidance and direction to his/her coordination scope group, leading continuous improvement initiatives to accelerate compliant content to market.  

 

Tasks and responsibilities

 

  • Coordinate the Process Manager service to ensure efficient delivery and high performance.  

  • Continuously assess and optimize end-to-end processes, platforms, and tools with the support of Subject Matter Experts. 

  • Enforce adherence to processes by both the coordination group and internal customers, while defining new processes and finding service-oriented solutions when needed. 

  • Collaborate with key stakeholders such as Marketing and Medical Affairs teams across multiple regions to gather feedback, provide updates, solve problems, and promote continuous improvement. 

  • Identify process improvement opportunities and implement optimization initiatives to enhance MLR review efficiency. 

  • Support the creation of performance reports covering review metrics, issue analysis, and agency effectiveness to drive data-based decisions. 

  • Act as a point of escalation for internal customers on topics related to their group. 

  • Monitor workload and assess needs across his/her coordination scope group 

  • Work with his/her coordination group and other members of the team to ensure that as a team, we are delivering excellence - through execution and through the role of consultants who provide guidance, enforce best practices, drive optimization, encourage innovation, and share expertise with internal customers. 

 

Requirements 

 

  • Bachelor's degree in science related careers (pharmacy, biology, chemistry, among others).  

  • Master’s degree in a Scientific Field with on top education in the area of Operations Management, Process Management, Project Management, Business Administration, Information Management or equivalent, would be highly valued.

  •  Solid project management skills. Good communication, coordination and time management skills.

  • Fluent in oral and written English. Fluency in other languages will be valued.

  • At least two years’ experience in scientific/medical asset creation or approval in Pharma/Biotech,  

  • At least three years of proven success in Medical-/ Scientific Operations Management preferably in a Big Pharma, or Creative agency working with Big Pharma.

  • Strong ability to build meaningful and trusted relationships with other.

  • Practical experience negotiating solutions and resolving conflict.

  • Self-motivated, self-starter, and quick learner.

  • Keen eye for detail and ability to analyze information and make quick decision.

 

#IamBoehringerIngelheim because…


We are continuously working to design the best experience for you. Here are some examples of how we will take care of you:
 

  • Flexible working conditions
  • Life and accident insurance
  • Health insurance at a competitive price
  • Investment in your learning and development
  • Gym membership discounts
     

If you have read this far, what are you waiting for to apply? We want to know more about you!

 

Apply now »