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Director, Healthcare Quality (Remote)

Compensation Data

This position offers a base salary typically between $200,000 and $316,000.  The position may be eligible for a role specific variable or performance based bonus and or other compensation elements.  For an overview of our benefits please click here. ​

Description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

The Director, Healthcare Quality is responsible for developing and executing our quality infrastructure known as the Boehringer Ingelheim U.S. Quality-of-Care Program (Q-O-C Program) to advance quality of patient care and the value of Boehringer portfolio. The incumbent is representing Boehringer by engaging key leading stakeholders such as CMS and national/regional quality organizations in developing, validating and endorsing healthcare quality and value levers (including measurement) and advancing the Boehringer Q-O-C program. These activities are to be conducted in alignment with the Boehringer priorities, HEOR strategy, and within company guidelines, policies and directive.
The Q-O-C Program’s goal is to support the integration of quality and patient centricity into how we approach evidence generation, education, and the communication of our products’ value to payors, health systems, policy makers, and other stakeholders. The Q-O-C Program helps to demonstrate the value of our products, differentiate ourselves in the marketplace, and facilitate engagement with key customers and stakeholders. 

Duties & Responsibilities

  • Orchestrate the Q-O-C Program to support the success of our corporate priorities 
  • Lead therapeutic (TA) specific or across TAs Q-O-C Program Working Groups 
  • Work in close collaboration with HEOR VDT leads and other x-functional stakeholders to align Q-O-C Working
  • Groups priorities with broader Boehringer strategy
  • Encourage uptake of Q-O-C Program developed processes and resources (Quality Insights) for internal education, strategic planning & customer engagement 
  • Heighten understanding of value-based care (including monetary and non-monetary incentives) for pipeline and inline products and associated TAs
  • Foster internal Q-O-C Quality Champions 
  • Develop and implement Quality internal and customer-facing activities & resources
  • Implement & oversee HEOR-led Quality Initiatives
  • Develop new novel resources 
  • Revise content to reflect pertinent marketplace changes 
  • Continuously update educational resources such as Quality insights and Quality Happenings for internal & external stakeholders 
  • Identify and act upon customer insights brought forth by Q-O-C Working Group Members
  • Lead innovation with select external national, regional and state quality leadership Represent Boehringer through active external engagement to advance Boehringer Q-C program including, but not limited to quality standards and measurements
  • Establish new and maintain collaborative engagements with key leaders
  • Serve as the resident expert of quality and value levers impacting the delivery of patient care, outcomes achieved, and cost of care including:
    • Measurement and measurement science
    • Clinical Guidelines and Evidence \ Standards
    • Value-based Payment Arrangements/Programs 
    • Quality Improvement Initiatives/Programs
    • Administrative Coding 
    • Risk Adjustment
    • Clinical Pathways 
    • Improvement Activities
    • Clinical/Claims Registries
    • Accreditation, Certification & Recognition
    • Centers of Excellence
    • Optimizing Outcomes for All
    • Health Information Technology
    • Evolving our structure and process to anticipate marketplace changes, etc.
  • Coordinate and oversee the four phases (Discovery, Assessment, Synthesis & Planning/Implementation) of the standardized internally developed Q-O-C Program process called the Quality Strategy Development Process for select pipeline and inline products 
  • Conduct & disseminate results of TA-specific environmental scans 
  • Identify gaps and opportunities
  • Create recommendations for the Quality Strategy Action Plan

Requirements

  • Bachelors’ degree required/Masters preferred with a clinical license/ certification as a professional in healthcare quality (CPHQ) preferred
  • 7+ years experience with a proven track record of success in health care quality, population health and value-based care (i.e., VA, CMS, Quality Organizations, Payors, Health Systems) or in the pharmaceutical industry working with those entities).
  • Background and experience in Quality, Population Health, Value-based Care/Programs & Optimizing Outcomes for All.
  • Deep knowledge of national public and private quality strategic priorities and processes
  • In-depth understanding of quality/value levers including, but not limited to measures, measurement science and implementation science
  • Knowledge of CMS structure, strategy and programs and CMS Centers such as the Center for Clinical Standards and Quality and the Innovation Center.
  • Understanding of Quality stakeholders and influencers landscape (including regional quality collaborators), track record of engagement with national and regional quality leaders and organizations, other C-suite stakeholders in the Healthcare Quality area
  • Exhibit a strong suite of interpersonal skills to effectively communicate and engage with others
  • Senior level influence and credibility - ability to engage senior executives both in the company and in external organizations.
  • Strong business acumen, with basic understanding of HEOR and public policy.
  • Practical experience in the following care settings as it relates to quality, value and population health: ambulatory care, acute/post-acute care and payer
  • Knowledgeable about how value evidence is used by Health System and/or Health Plan decision makers to inform adoption and diffusion decisions. Ability to translate data driven evidence into decisions and actions (preferred).
  • Knowledge of current trends in data science in healthcare (preferred).
  • Excellent problem-solving abilities.
  • Thorough understanding of promotional and non-promotional customer communication regulations.
  • Excellent project management, communicational skills.
  • Functional in all Microsoft Office platform components
  • Ability to travel a minimum of 30% of the time.

Eligibility Requirements:

  • Must be legally authorized to work in the United States without restriction.
  • Must be willing to take a drug test and post-offer physical (if required)
  • Must be 18 years of age or older

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