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Dir, Capability IT Team Lead - Patient Services

Description

Are you ready to lead a global team and drive innovation in IT Performance Measurement function globally for our IT Marketing and Sales teams? We are looking for a dynamic leader to take charge of our IT Performance Measurement function. As the Director you will be steering all program, project management and capability activities  ensuring compliance, talent management, performance, cost efficiency across all IT Marketing & Sales (IT M&S) processes and services.

 

This leader will also be responsible For:
-Global Leadership & Strategic Management / Alignment: All program, project management, and capability activities related to Secondary Data Analytics, Digital Channel Analytics, Data Science & AI, Analytics & Performance Measurement, Gross to Net Analytics, Customer Outcome, and Voice of Customer.
-Trusted Partner: Become a trusted partner to M&S teams, strong communication, organizational, and influencing skills.
-Team Supervision: Efficiently supervise internal team members across the US and Europe, ensuring seamless collaboration and execution.
-Vendor Management: Execute effective vendor management with local, regional, and global suppliers.

 

Join us and be a part of a team that is shaping the future of IT Performance Measurement. If you are passionate about driving innovation and excellence, we want to hear from you!

 

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.


This role is based in Ridgefield, CT

Compensation Data

This position offers a base salary typically between $167,000 and $289,000.  The position may be eligible for a role specific variable or performance based bonus and or other compensation elements.  For an overview of our benefits please click here. 

Duties & Responsibilities

  • Lead the IT Marketing & Sales Performance Measurement Team working as a partner to the global Customer Experience Excellence Team.
  • Build, maintain and enhance strategic and sustainable relationships with A&I Teams and across the different therapeutic areas.
  • Showcase the value of advanced analytics by delivering best-in-class tools to all capabilities within this cluster.
  • Proven planning and organizational skills with experience managing multiple priorities; ability to prioritize in a shifting environment with a sense of urgency.
  • Provide dedicated support to local launch and brand teams as well as other key local workstreams by identifying critical areas for performance measurement.
  • Knowledge of the legal and regulatory compliance environment impacting the pharma/bio industry especially complying with HIPAA regulations.
  • Create work plans and lead sub-teams to deliver work on-time, on-budget with minimal business interruption.

Requirements

  • Bachelor’s degree in IS/IT or Master’s degree in Business Administration and Professional Training with 10 years’ experience.
  • Experience with demonstrated track record in managing complex global cross-functional IT environments, successful project delivery, established business relationships across IT M&S.
  • Experience working in Biotech or Pharmaceutical industry is required.
  • Strong experience with capabilities and direction of technology – big data management, cloud computing, AI frameworks & BI platforms, data governance, AWS and Azure.
  • Strong leadership and team management skills to effectively drive to result and performance.
  • Strong communication and presentation skills. Executive presence including capacity to comfortably interface with senior leaders and external partners.
  • Excellent communication skills in English
  • Experience working with Patient data a plus

 

Eligibility Requirements:
Must be legally authorized to work in the United States without restriction.
Must be willing to take a drug test and post-offer physical (if required) 
Must be 18 years of age or older

Desired Skills, Experience and Abilities

  • Multiple years of experience in an IT technical role with a broad IT mind-set and knowledge across application area and business domain (Marketing, Sales, Medical Affairs) including Patient domain
  • Solid understanding of agile frameworks and how this is applied in a global setup. 
  • Comprehensive and demonstrated architectural understanding (incl. application, information and technology architecture and their link to business architecture) and the capability to develop a vision in this field is a must.
  • Must be a strong strategic thinker and motivator and understands what delivers true value to the business.
  • Must have an excellent understanding of both business and IT, must be highly creative, curious and a strong networker.

 

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