Training Manager
Boehringer Ingelheim is hiring a Training Manager for Southern Africa OPU based in Nairobi, Kenya. The successful candidate will be responsible to lead training programs within the scope of Customer Facing roles driving customer engagement excellence in alignment with the organization's identified strategic training priorities.
The job holder will report to the Head of Marketing & CXE.
Role and Responsibilities:
• Strategically aligns training priorities and capability-build programs with strategic business goals and objectives and obtaining stakeholder support for imperative training initiatives.
• Identify and assess training needs by consulting with Sales Management Teams and relevant Cross-functional Brand Teams, on an annual basis with periodic reviews as needed.
• Develops and designs training curricula factoring in different levels of experience of the Customer Facing Roles in scope.
• Runs evaluation of the training programs using the evaluation model in place to measure the impact of the training solution; ensuring the learner's performance is improved and the business objectives are met.
• Runs regular assessments to check the sustainability of the learnings acquired from the training programs and identify performance areas to further develop and improve.
• Plans coaching activities with the Customer Facing Roles and their Leaders to develop people (learners, cross-functional partners, teammates) through coaching, feedback & mentoring.
• Selects and manages resources and technology, including internal cross functional collaboration, available training material and training vendors to develop and deliver training solutions in a cost-efficient manner - factoring in a blended approach of virtual instructor led training programs and face-to-face classroom training sessions.
Requirements:
- Bachelor’s Degree in Lifesciences
- Minimum 2 years of professional experience within sales/marketing
- Previous successful experience into a training role will be a plus
- Thorough knowledge of the pharmaceutical industry and practices
- MS Office (Excellent knowledge on MS Word, MS Excel and MS Power Point)
Skills and Competencies:
• Strategic thinking
• Advanced presentation skills
• Group facilitation skills
• Influencing skills
• Performance/program measurement
• Employee Development
• Excellent written and oral communication skills
• Knowledge of learning and development best practices
• Cross functional and Leadership experience
What’s Next?
We are looking forward to receiving your application! We will then have a look at your profile. If we see a match, we will invite you for a screening interview.
Screening:
To comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists (“SPL”). These checks may be performed by Boehringer Ingelheim or by any of its Affiliates. You acknowledge that Boehringer Ingelheim and/or its Affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases, including databases of third-party vendors that perform SPL screening for or on behalf of Boehringer Ingelheim or its affiliates which may be located or accessible outside the EU. Boehringer Ingelheim is committed to ensuring an adequate level of protection of your personal data.