Team Lead for Operational Sourcing Support
The Position
Looking for a role where you are responsible for building and leading a new team within Source to Pay Services structure? If you are keen to help us in creation of the team responsible for performing operational sourcing activities and category management support, then this is your place to be.
Tasks & responsibilities
As the Operational Sourcing Support Team Lead,
- You are responsible for building and overall lead of the team dedicated to US market with up to 15 direct reports according to the company´s Behaviors, our Leadership principles, and the Global Recruiting Delivery Model, following internal and external compliance regulations
- You integrate new services into Global Business Services Center and ensure/manage smooth transition, service delivery and harmonization of processes over all-sub-teams
- You prepare the team and end-user for the Go-live of new processes together with its stabilization after deployment and support change management after Go-live
- You oversee and monitor the team and overall Sourcing processes execution for US, according to agreed Service Level Agreements
- You identify and validate stakeholders business needs and foster identification of innovation
- You will work on projects and in the environment where we use targets to measure the service quality, ensuring process adherence and continuous improvement
About our future employee:
You should have verified knowledge in Sourcing processing, speak English min. on C1 level and have min. 4 years of professional experience in Source to Pay Shared Services environment. A minimum of 2 years Leadership experience is a must.
Additionally, we are looking for:
- College degree preferably in Finance/Business Administration field or related areas
- Excellent understanding/knowledge of end-to-end Sourcing processes
- Distinct empathy, team spirit, accountability, intrapreneurship, and a high service orientation with a continuous improvement mindset
- Proven problem-solving ability to manage complex and/or sensitive situations to successfully recommend, influence and implement solutions which may require engaging different levels within the organization
- Excellent communication skills
- High customer service orientation and open mindset
- Excellent analytical skills, strategic mind-set and capable of prioritizing
- Ability to deliver results in a fast-paced environment
- Preferably working experience with SAP, Ariba, ServiceNow, MS Office (advanced in Excel)
Click here to know what it looks like working at Boehringer Ingelheim Business Services Philippines Inc.