Sr. Specialist, S2P Central Services
THE POSITION
Are you looking for a role where you can leverage your technical expertise to support Accounts Payable operations? As a Sr. Specialist, S2P Central Services (AP Admin), you'll play a crucial role in troubleshooting system issues, resolving payment discrepancies. If you thrive in problem-solving and optimizing financial processes, this is the perfect opportunity for you.
Tasks & responsibilities
- As a Sr. Specialist, S2P Central Services (AP Admin), you will be responsible for managing incoming queries and requests related to Invoicetrack, ensuring smooth operations and system functionality.
- Your role includes analyzing and resolving process and system errors, forwarding complex issues to the appropriate teams, and handling user administration, including granting permissions for non-admin roles in Invoicetrack.
- You will also monitor the Invoicetrack system, ensuring all interfaces function as expected while prioritizing and escalating critical issues, validating error corrections, and maintaining accurate process documentation.
- Additionally, you will be responsible for creating and updating process manuals as needed to ensure documentation remains current and reliable.
Requirements
We are looking for candidates with:
- Preferably bachelor’s degree in finance, Business Administration field or any relevant field of study.
- Knowledge and experience with procurement process.
- Proven ability to effectively address complex or sensitive challenges by recommending, influencing, and implementing solutions, engaging stakeholders at various organizational levels as needed.
- Strong customer service orientation, coupled with an adaptable and open mindset.
- Exceptional analytical capabilities, strategic thinking, and the ability to manage and prioritize tasks effectively.
- Demonstrated affinity for IT systems and technology.
- Preferably working experience with Invoicetrack or any invoicing tool and ServiceNow.