Apply now »

Senior Training Manager - Mumbai

The Position

Building capability of 'Customer Facing Team/CFT' (Sales Rep,FLM,SLM &TM) to achieve organizational goals. Transforming Effective/Classic field force to Orchestrator Role.  Foster a culture of self learning in Boehringer Ingelheim India and Export Market (BNS).

Tasks & Responsibilities

  • Build capability of CFT on Disease,Product,Commercial and soft skills to provide exceptional customer experience with Boehringer Ingelheim.
  • Improve In-Clinic Effectiveness, Crisp & Precise communication, Adaptability of CFT to engage customer effectively in different situation with an effective use of Hybrid CEM.
  • Develop robust Onboarding and sustainability program with an optimum use of Macro & Micro Learning content. Transform classic/effective field force to orchestrator role.
  • Strengthen coaching culture and required capability of FLM/SLM.
  • Drive Champions League (DATA Literacy, Coach N Learn,Digital Engagement)
  • Drive Competency assessment program in collaboration with HR and run customize competence building programs like Performance management, Crucial conversation, Team building, Transition to leadership etc.
  • Prepare training calendar in consultation with stakeholders.
  • Design, develop and deliver Training programs on time to improve competency of CFT.
  • Periodic assessment and measurement of training impact.

Requirements

  • Education : Bachelor in Pharmacy / Bachelor in Science Preferred MBA/Reputed training certification courses.
  • Relevant training experience of 3-4 years in similar role and overall 8-10 years in a health care or Pharmaceuticals Industry. The candidate should have prior people management experience.
  • Require basic domain expertise, business ecosystem, DATA literacy,Cross functional collaboration, Stakeholder management, Knowledge of Macro & Micro Learning content development, TNA & TNI Tools & Methodology and facilitation skills.
  • Position will be based at Mumbai

READY TO APPLY? 

Click the “Apply On Company website” button. Create an account or sign in and continue to register your profile, upload your resume, and apply in the company site.

Apply now »