Regional Sales Manager
The Opportunity
We are looking for a Regional Sales Manager based in Rabat, Morocco who will be responsible for developing team, driving business growth and delivering better customer experience in rabat -eastern- northern Morocco geographical scope to achieve shared objectives and common goals of the organization. The role reports to National Business Manager Morocco
Responsibilities:
Sales Planning and Management
- Drive sales and market share
- Map customers and maintain updated customer segmentation
- Implement the integrated Customer engagement strategy
- Gather insights, capture opportunities and ensure sustainable growth in performance
- Monitor BI products accessibility to territorial responsibility and timely execution of enlisting plans
- Report business performance, market intelligence, brand plan execution, distribution efficiency and target sectors
- Proactively manage opportunities / potential risks to minimize downsides and maximize upsides variances from the revenue targets.
Stakeholder Management – Internal and External
- Optimize customer engagement and brand positioning in alignment with cross-functional teams
- Build & maintain professional sound relationship with key opinion leaders (KOLs) and Institutions to ensure better understanding, brand positioning and overall enhancement of customer’s satisfaction
People management
- Lead and directly support team members in performance and development
- Achieve the optimum size, structure and geographical deployment of the sales force to accomplish sales objectives
- Coach, inspire, develop and manage the team to achieve high performance
- Manage talent and succession
- Ensure effective implementation and adherence of the team to Company Values, Code of Conduct and behaviors
Competencies:
- Recruits, builds and leads diverse high-performing, cohesive teams by empowering them to make decisions and own their work, role modeling high ethical standards, and establishing a culture focused on delivering results and embracing change.
- Instills a growth mindset to deliver exceptional customer value by role modeling what good looks like, coaching, giving and receiving feedback, and fostering a coaching culture.
- Fosters an entrepreneurial spirit by proactively seeking opportunities aligned with the IBP/ICP, creating business plans to address future customer and patient needs, applying big-picture thinking while taking calculated risks, and leveraging data and analytics to drive customer engagement.
- Orchestrates cross-functional collaboration by fostering relationships across BI, building trust, and influencing and inspiring others to partner effectively to meet customer needs.
- Establishes a customer and patient-centric environment by ensuring the customer and patient is at the heart of decisions, fosters customer relationships, and supports the team in applying clinical/product expertise and healthcare landscape knowledge to deliver tailored solutions to meet customer and patient needs.
- Accelerates the use of digital tools by championing their importance, coaching others on their use, and focusing on advocating for using digital solutions to optimize the omnichannel customer experience.
Requirements:
- Bachelor’s degree in pharmacy, Medicine, Degree in Business Administration or related qualification.
- 3 - 5 years’ experience in pharmaceutical sales
- 2 to 3 years of experience in a similar role with a preference in multinational environment.
- Excellent command of French and English, both oral and written communication.