Key Account Manager Avian
THE POSITION
We are looking for a Key Account Manager based in Capetown. This position will be responsible for growing and managing the business relationship with our key customers in Southern Africa, including achieving the sales budget, executing sales & marketing plans and leading the account planning process for these customers. Key responsibilities in this role include delivering excellence in customer support and ensuring above market growth, driving long term revenue and profitability growth with key customers and implement growth strategies and actions through defined tactics and key insights. This position will be reporting to the Sales and Marketing Lead-Livestock.
Tasks & Responsibilities:
Financial Targets:
- Achieve short and mid-term financial targets as set by the avian/ruminant/ swine department for assigned territory/customers
- Translate customer strategy into annual sales and outlook targets that is mutually agreed with local management and customer account owners
Strategy and Implementation:
- Setting and executing the Key Account Customer Business Plans in line with the local avian / ruminant / swine strategy
- Ensure proper priority setting and focus to achieve targets at customer level
- Follow up on implementation activities and measure impact on strategic customers
Sales and Activity Reporting:
- Regularly update the sales potential of the strategic account and provide a quarterly sales and activity report to the global, regional and local stakeholders
Customer Management and Engagement:
- Lead by compiling all relevant information in the Valkre and CRM system for customers
- Identify customer needs and make mutually agreed proposals for solutions that leads to maximal Share of wallet and optimal key account
- Gather and assess competitive intelligence, perform market/customer analysis to drive innovation and change for the team and business
Organizational Alignment:
- Provide support and suggestions to local team to facilitate potential negotiations with customer
- Work cross-functionally internally and externally to ensure communication to key customer plan stakeholders and to the management team
Relationship Building:
- Understand the formal and informal customer structure including decision making and influence maps and identify mutual growth opportunities in the business
- Ensure activities and interactions are in line with Boehringer Ingelheim compliance guidelines and ensure adherence to corporate SOP's and procedures
- Prepare for and conduct informative discussions with local team to understand expectations or requests
Requirements:
- Degree in Veterinary Medicine/Animal Science/Agricultural Engineering or Business Management
- Minimum of 5 years' experience in sales and marketing with a proven track record of achieving targets and execution of strategy
- Experience in Strategic/Key account management
- Knowledge of the Animal Health Industry economics and drivers preferred
- Demonstrate agility within a cross functional team
- Excellent interpersonal and communication skills
- Excellent oral and written communication skills
- Strong ability to influence and lead
- Ability to build and maintain relations with internal and external stakeholders
What’s Next?
We are looking forward to receiving your application! We will then have a look at your profile. If we see a match, we will invite you for a screening interview.
Screening:
To comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists (“SPL”). These checks may be performed by Boehringer Ingelheim or by any of its Affiliates. You acknowledge that Boehringer Ingelheim and/or its Affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases, including databases of third-party vendors that perform SPL screening for or on behalf of Boehringer Ingelheim or its affiliates which may be located or accessible outside the EU. Boehringer Ingelheim is committed to ensuring an adequate level of protection of your personal data.