Customer Marketing Coordinator (2-year contract)

THE POSITION 

Responsible for performing daily ongoing project management and administration across a variety of functional areas within Marketing (Brand teams, Customer Experience Operations) to support the Therapeutic Area Marketing team to ensure timely development and execution of IBP/ICPs (Integrated Brand & Customer Plans),customer campaigns, budget management, calendar management, inventory management and special projects. This position works closely with all customer marketing staff and related internal and external stakeholders. 

Responsibilities 

• Support for Supervisor (Therapeutic Area Head or Marketing Director): Provide administrative support as needed.
• Support for Marketing Department: Responsible for daily administration support for the department (eg. maintaining organization chart and contact lists, on-boarding support for new hires, administration of department budget tracking).  
• Coordination and implementation of department meetings and educational lunch and learn sessions. 
• Update shareroom/Microsoft Teams, communication and email administration (across multiple departments), agency liaison, support for special promotions.  Communicate with external customers when required to inform or gather information.
• Tracking of  budgets/financial support/reports.  Accountable for timely and accurate processing of POs and invoices.
• Support for assigned Therapeutic Areas (TA): Support the Sr/ Brand Managers in the implementation of the customer campaigns, based on the approved ICPs.  
• Partner with Sr/Brand Managers to identify process improvement and assist in streamlining and improving efficiencies.  
• Financial support for Therapeutic Areas , agency interface, inventory management, administration (invite/travel/honorarium/contracts) support for consultancy meetings, adhoc projects.  
• Accountable for timely and accurate processing of Purchase Orders (PO) and invoices.
• Train and mentor new Marketing Coordinators.  
• Cross-train Coordinators from other departments to fill in during vacations and times of heavy workload.  
• Cross-train with other departments to expand knowledge of the company and fill in while other Coordinators are away.

This position is based in the Burlington, Ontario office located at 5180 South Service Road and is flexible.
Employees in flexible roles are required to be at the office a minimum of 50% of the time each month and must report to the office when requested and required by their Manager/Department.  

Requirements 

• College or University degree (focus on business or finance administration is preferred)
• Minimum 3 years experience working in an administrative support role in a highly demanding/complex organization
• Communicating clearly and concisely, both orally and in writing (bilingual an asset).  
• Strong computer skills (Microsoft Office Suite) and aptitude for corporate systems and software (VEEVA, Concur, Axapta, GBS).  
• Agility to adapt across systems.

Total Rewards

We offer a competitive salary, generous amount of paid time off (vacation, personal days, contingency paid time off days for Long Term Contract Employees), comprehensive and flexible benefits plan, Defined Contribution Pension Plan with company matching of RRSPs, Employee and Family Assistance Plan, employee and leadership development programs, and programs to support overall health and wellness for employees.  

Visit https://www.boehringer-ingelheim.com/ca/careers/benefits-rewards

READY TO APPLY?

Click the "Apply Now" button below to submit your application. We thank all applicants for their interest in our company.  Please note that only candidates selected for an interview will be contacted. Boehringer Ingelheim Canada is committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.  If you require accommodation, we will work with you to meet your needs.

DEADLINE FOR APPLICATIONS

Applications for this position will be accepted until June 12, 2025. 

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