CRM Student

The Position

Focus areas of this role include developing and improving CRM (Customer Relationship Management) system training materials, documenting and refining internalprocesses, identifying gaps in workflows and training, and providing support for projects and recurring tasks.

This job posting is for an existing vacant position.  

Responsibilities

• Develop and update CRM training materials, incorporating best practices.
• Support the documentation of internal processes and add to the internal process tool.
• Identify and implement opportunities to enhance the clarity of training materials and process documentation.
• Perform assessments to uncover gaps in process workflows and training documentation.
• Provide assistance with project deliverables and recurring tasks.

This position is based in the Burlington, Ontario office located at 5180 South Service Road and is flexible.
Employees in flexible roles are required to be at the office a minimum of 50% of the time each month and must report to the office when requested and required by their Manager/Department

Requirements

• Strong written and verbal communication skills.
• Proven ability to collaborate effectively within a team environment.
• Proficiency in Microsoft Office applications (Word, PowerPoint, Excel) at an intermediate or advanced level.
• Technically adept with the ability to quickly learn and adapt to systems like Veeva CRM (built on Salesforce CRM) and other software tools.

Total Rewards

We offer competitive total rewards that includes a generous amount of paid time off (vacation, personal days, contingency paid time off days for Long Term Contract Employees), comprehensive and flexible benefits plan, Defined Contribution Pension Plan with company matching of RRSPs, Employee and Family Assistance Plan, employee and leadership development programs, and programs to support overall health and wellness for employees. 

Our total rewards philosophy reflects and recognizes employee contributions to the company. 

Visit https://www.boehringer-ingelheim.com/ca/careers/explore-our-company/benefits-rewards

READY TO APPLY?

Click the "Apply Now" button below to submit your application.

We thank all applicants for their interest in our company.  Please note that only candidates selected for an interview will be contacted. 

Boehringer Ingelheim Canada is committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.  If you require accommodation, we will work with you to meet your needs. 

Boehringer Ingelheim Canada does not use artificial intelligence to screen, assess, or select applicants in the recruitment process. 

DEADLINE FOR APPLICATIONS

Applications for this position will be accepted until January 30, 2025 (7pm EST)

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