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Principal System Engineer - Infrastructure Automation

The Position

Within the Automation team, our goal is to automate, orchestrate, and unlock new automation capabilities across the organization, driving operational efficiency, technological innovation, and the intelligent integration of processes and platforms.

This role is part of the IAD (Intelligence, Automation & Data) department, within the Infrastructure tower, and works closely with the Data and Machine Learning teams to design and scale infrastructure automation globally and across different areas.

 

Tasks and responsibilities

  • Operate with high autonomy to lead multi‑team initiatives across INF, engaging stakeholders and driving cross‑tower alignment.
  • Define reference architectures and frameworks for Infrastructure Automation (Ansible/AAP) and API Management (Axway, Azure API Management), including standardized contracts (OAS) and policies; present and align with the Architecture Board and INF forums.
  • Design composable, event‑driven automations integrating AAP/AWX, CI/CD, and orchestrators (e.g., Logic Apps) and ServiceNow for closed‑loop operations (incident → change → remediation).
  • Elevate engineering practices (testing, code reviews, linting, secure coding in Python, GitOps), and standardize reusable modules (Terraform/Ansible) with versioning and policy as code.
  • Drive operational observability: define SLO/SLI, dashboards, and alerting in Splunk, and ensure runbooks and operational readiness for every automation deployed.
  • Lead build‑vs‑buy decisions and technology roadmap for the automation platform; evaluate vendors.
  • Mentor and foster communities of practice, templates, and playbooks; support technical talent growth in line with the tech career path.
  • Collaborate cross‑functionally with NetOps, SecOps, and CloudOps teams to integrate technologies and best practices.
  • Foster and Lead time for change, deployment frequency, change failure rate, and MTTR (continuous improvement).
  • Creation and fostering an automation culture, providing platforms, module reusability, policy compliance (IaC/config).

 

Requirements

Required

  • Proven expertise in Ansible AAP/AWX and Terraform (not mandatory) as well as reusable modules, testing, idempotency, policy as code), with strong Python skills focused on automation and quality.
  • Experience designing and implementing APIs and API Gateways (Axway, Azure API Management) with OpenAPI and policies (authn/authz, quota, logging, routing).
  • CI/CD and GitOps: pipelines, artifact repositories, branching strategy, quality gates, secrets management.
  • Integration with ServiceNow (CMDB/Change/Incident) and closed‑loop operations (detection → ticket → remediation).
  • Active participation in INF architecture governance: forums/boards, documentation of decisions (ADRs), and alignment to corporate standards.
  • Strong Communication Skills and Fluent English

 

Desirable

  • Experience collaborating with SecOps, NetOps, and CloudOps teams (guardrails, hardening, least privilege, network touchpoints).
  • Advanced observability with Splunk and/or AIOps.
  • Experience with Kubernetes/OpenShift and policy frameworks (OPA, Conftest, Gatekeeper).
  • Exposure to IT4OT and/or GAMP5 validation (regulated environments).

 

 

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