External Reporting Manager

THE POSITION

The Receivables & Payables Manager leads the local Accounts Receivable (A/R) and Payables team, including operational Treasury activities. The role ensures timely, accurate and compliant execution of all receivables, locally responsible payments and treasury processes, whilst supervising, developing and supporting the team. The manager is responsible for policy ownership in areas such as expenses and purchasing cards, query resolution, stakeholder engagement and maintaining strong working relationships with internal teams, external customers, suppliers and financial partners.

Being a leader within the FACT team, this position supports cross‑team initiatives and serves as the delegate for the Head of FACT on all Accounts Receivable, Payments and Treasury topics.

TASKS & RESPONSIBILITIES

Accounts Receivable Management

• Lead the Accounts Receivable function with accountability for approximately £100m debtor ledger to sustain adequate working capital.
• Minimise bad debt through accurate master data, pricing control and strong customer relationships.
• Ensure timely resolution of customer queries in partnership with Supply Chain and Customer Services teams.
• Recommend approval or rejection of credit‑held orders to the Head of FACT/FAD, aligning with Commercial leads when needed.
• Manage and develop the team of Credit Control Specialists to ensure delivery of local receivables responsibilities.
• Oversee quarterly reporting to the Company Credit Insurance provider and maintain communication with brokers and insurers.
• Lead annual credit limit reviews, risk classifications and insurance renewal processes, ensuring balanced decisions between business growth and financial risk.
  
  

Accounts Payable & Compliance

• Work with Finance Assistants – Payables to ensure compliant HCO/HCP tracking and reporting, engaging regularly with Legal & Compliance.
• Validate all payment request documentation, ensuring correct authorisation and timely processing.
• Manage SAP account coding and approvals for Purchasing Card spend; review card usage, limits, and adherence to policy with Payments and Sourcing teams.
• Lead local A/R, Payments and Treasury interactions with the Global Business Service Centre (GBSC), ensuring strong KPI performance and effective query resolution.
• Oversee corporate charge card usage, acting as programme manager and decision-maker for deviations from standard usage rules.
  
  

Treasury & Cashflow Management

• Oversee local operational treasury tasks, including short‑term cashflow forecasting, netting files and monthly trend reporting.
• Support long‑term cashflow forecasting by providing accurate actuals and analysis to the Group Functions & Accounting team.
  
  

Policy Ownership & Governance

• Own, regularly review and update the UK & Ireland expenses policies, with decision‑making accountability for implementation and communication.
• Ensure local office paperwork is processed efficiently and encourage digital submission of invoices and documentation.
• Ensure compliance with relevant policies, including Company Expenses, Purchasing Card, VAT and Corporation Tax regulations.
  
  

Financial Reporting & Insights

• Review monthly and quarterly financial statements related to receivables, payables and treasury providing relevant commentary, highlighting any business risks and recommendations to senior management.
  
  

Leadership & Team Development

• Lead, manage and develop team members through coaching, training and regular feedback.
• Ensure adequate cover for key roles and tasks to maintain operational continuity.
• Act as a member of the FACT Leadership Team, deputising for the Head of FACT on all A/R and Payments matters.

REQUIREMENTS

Education & Qualifications

• Minimum 5 GCSEs (including Maths & English) and 3 A‑levels or equivalent.
• Professional accounting qualification (AAT, ACCA, CIMA, CIPFA or ACA).
• Significant experience in the Finance environment (receivables, payables, treasury, accounting).
  
  

Skills, Experience & Competencies

• Strong experience managing Accounts Receivable and Payments processes and ledgers, ideally where there has been Shared Service Centre transactional support.
• Proficiency with ERP systems (SAP preferred).
• Strong MS Office skills (intermediate/advanced).
• Understanding of financial accounting and tax implications arising from A/R, A/P, payments and treasury activities.
• Excellent communication skills (written and verbal) and ability to work with stakeholders across all organisational levels.
• High attention to detail and strong deadline focus.
• Commercial awareness with experience in customer‑facing roles.
• Agile, proactive working style with a strong accountability mindset.
• Demonstrated ability to lead, manage and develop team members.
  
  
  
  

Job Impact

The Receivables & Payables Manager plays a critical role in ensuring financial stability and compliance across the UK and Ireland legal entities. This includes full responsibility for debt management, compliant HCO/HCP payments, contributing to accurate cashflow forecasting and ensuring adherence to corporate and local financial processes.

The role has significant influence on the company’s financial performance by:

• Managing cash inflows and outflows to maintain liquidity.
• Ensuring compliance with internal and regulatory requirements.
• Identifying and mitigating financial risks through robust reporting and analysis.
• Supporting business operations through active receivables management and timely payment processing.
• Implementing process improvements and supporting organisational effectiveness.

As an active member of the wider Finance & Controlling team, the role holder contributes to knowledge sharing, continuous improvement and alignment with corporate and best practice processes.