Patient Engagement Manager

THE POSITION

The Patient Engagement Manager will strengthen Boehringer Ingelheim’s patient centricity by contributing to the development and implementation of the OPU Patient Engagement strategies and support Therapeutic Area (TA) objectives.

Serving as the face of Boehringer Ingelheim to relevant country patient organisations, the Patient Engagement Manager will develop and manage strategic relationships with these patient organisations, aligned with TA objectives.

The Patient Engagement Manager will ensure compliance with internal policies and external regulations regarding patient organisation interactions/collaborations, strategy planning, communication and implementation.

Duties & responsibilities

1. Build strong relationships with patient organizations in key Therapeutic Areas (TA), aligning their missions with franchise objectives.
2. Partner with cross-functional teams to foster a patient-centric culture and ensure alignment of Patient Engagement plans and success metrics.
3. Share best practices and contribute to global and regional Patient Engagement communities.
4. Drive timely execution of initiatives across priority therapeutic areas, including patient org identification, needs assessment, trial input/recruitment, education, and policy engagement.
5. Ensure all activities comply with internal policies and external regulations.
6. Develop and manage Patient Engagement plans and budgets for focus TAs, integrating patient insights into Boehringer platforms and strategic planning.

Requirements

• BA/BSc Degree or higher; major/focus on Business, Natural/Social Sciences, Allied Health, Public Health, Medicine, Pharmacy
• At least 3 years of direct experience conducting strategic or operational work on Market Access/Public Affairs/Communications/Patient Engagement/Medical Affairs in evolving dynamics affecting patient community with the purpose to deliver value to patients.
• Demonstrable track record of delivering value to the business and successful stakeholder management (patient organizations, payers, policy makers, health care provider).
• Effectively influence and engage with regional patient engagement team, and TA cross-functional teams to provide a good understanding of Patient landscape, to drive patient centricity in the organization.
• Working knowledge of Patient Engagement and understanding of local pharmaceutical environment (incl. patient access). High work ethic, a solution-orientated mindset, and excellent interpersonal communication skills, leading with empathy, trust, and respect.
• English and Thailand communication skills are required.