Channel Operations Lead

THE POSITION 

  • Be a key driver of commercial excellence by shaping channel strategies and business decisions that positively impact healthcare professionals and patients across Thailand. 
  • Lead channel planning and operational excellence initiatives to enable sustainable business growth and outstanding customer engagement. 
  • Based in Bangkok, Thailand, collaborate with Sales, Marketing, Market Access, and Business Analytics teams to transform insights into impactful business actions. 
 
 

 Tasks & Responsibilities 

  • Lead channel performance monitoring and identify business opportunities through data-driven insights. 
  • Develop and execute channel operations strategies aligned with business objectives and customer needs. 
  • Coordinate cross-functional initiatives to improve operational efficiency and commercial execution. 
  • Manage business planning processes, target settings, and performance tracking. 
  • Ensure data quality, reporting accuracy, and timely delivery of business insights to stakeholders. 
  • Drive continuous improvement initiatives and implement best practices across channel operations. 
 
 
 
 
 

 Requirements 

  • Bachelor's degree in Business Administration, Life Sciences, Analytics, or related fields. 
  • Minimum 2 years of proven experience in Commercial Operations, Business Analytics, Sales Operations, or Channel Management within the Life Science industry. 
  • Strong analytical and problem-solving skills with the ability to translate data into actionable business recommendations. 
  • Demonstrated ability to work effectively with cross-functional stakeholders in a matrix environment. 
  • Proficiency in CRM systems, Microsoft Excel, and data analysis or visualization tools; experience with business intelligence platforms and project management tools is an advantage. 
  • Proficiency for English in professional level and fluent in Thai are required.