Director, Medical Clinical Evidence Implementation Liaison - CRM (Obesity/Liver)
Description
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
The Director, Clinical Evidence Implementation Liaisons (CEILs), leads and develops a field-based team of Clinical Evidence Implementation Liaisons responsible for delivering focused medical engagement across prioritized therapeutic areas, assets, and organized customer accounts, including health systems, integrated delivery networks, payers, pharmacy benefit managers, and other organizations influencing population-based care. The Director translates approved TA and asset strategies into clear account priorities, portfolio decisions, and execution expectations; ensures CEILs build trusted scientific relationships, generate actionable account insights, and identify care-delivery, evidence-generation, quality-improvement, and Implementation Science opportunities with the potential for measurable patient and health-system impact. The role provides strategic and people leadership for the CEIL team by establishing consistent standards for account prioritization, scientific exchange, opportunity qualification, intervention execution, insight generation, and cross-functional collaboration. In partnership with CEIL leadership, TA/CDMA, the Implementation Science team, and relevant account partners, the Director evaluates emerging opportunities, governs deployment of team capacity and resources, supports execution of approved interventions, and escalates material portfolio or investment decisions through established governance. Through active field coaching, performance management, and continuous improvement, the Director builds team capability, reinforces compliant and ethical decision-making, and evolves the CEIL operating model in response to changing healthcare-system needs while maintaining alignment with Medicine strategy.
Duties & Responsibilities
CEIL Strategy, Portfolio Prioritization, and Resource Leadership
Translate approved Medicine, TA, and asset strategies into a clear CEIL engagement strategy, operating priorities, and execution expectations across assigned health-system and payer segments. Establish and apply consistent criteria for account prioritization, account assignment, stakeholder focus, and deployment of team capacity. Review emerging opportunities and changing account conditions; make evidence-based recommendations to continue, expand, modify, replace, or deprioritize account activity, while escalating material investment decisions through established governance.
Scientific Engagement and Account Medical Leadership
Set standards and provide oversight for high-quality, compliant scientific exchange and account medical leadership across prioritized organized customers. Ensure Clinical Evidence Implementation Liaisons develop trusted relationships with relevant scientific, clinical, quality, pharmacy, informatics, care-coordination, and executive stakeholders; understand account decision-making and evidence needs; and contribute appropriately to integrated account planning. Resolve role-boundary or coordination issues and strengthen collaboration across CEIL, TA/CDMA, MSL, market access, account, and other relevant partners.
Care-Gap, Patient-Journey, and Implementation Science Opportunity Leadership
Build team capability and establish a consistent approach for identifying and characterizing account-level barriers across the patient journey, including workflow, stakeholder alignment, readiness, data availability, and capacity for change. Review and challenge opportunity assessments and briefs to ensure they are evidence based and aligned with approved TA priorities. In partnership with the Medical implementation Science team and TA/CDMA leadership, govern the qualification, prioritization, and advancement of opportunities for evidence generation, quality improvement, healthcare transformation, or Implementation Science collaboration.
Approved Intervention and Pilot Execution Oversight
Provide leadership oversight for CEIL participation in approved Implementation Science, quality-improvement, evidence-generation, and healthcare-transformation interventions. Clarify accountability, decision rights, and escalation pathways; ensure appropriate stakeholder alignment, onboarding, workflow integration, monitoring, and issue resolution; and confirm execution remains within approved scientific, compliance, governance, and measurement parameters. Use implementation learning to strengthen subsequent account selection, intervention design, and field execution.
Insight Generation, Synthesis, and Organizational Learning
Establish expectations and quality standards for the identification, documentation, synthesis, and communication of actionable account insights. Integrate themes across customers and therapeutic areas to identify healthcare-system trends, evidence needs, patient-journey barriers, market developments, and scalable opportunities. Ensure insights reach the appropriate Medicine, TA/CDMA, and account stakeholders and are translated into clear implications for strategy, planning, evidence generation, and execution.
Compensation
Requirements
- Master's degree in a scientific discipline required (e. g., MSc.) with a minimum of 10 years in the pharmaceutical/healthcare industry, of which 7 years are in a customer-facing role or in a management / market access role is required. Doctoral degree preferred (e. g., PharmD, PhD, MD, DO).
- Field Medical Leadership: Demonstrated success leading geographically dispersed, customer-facing medical teams, setting clear direction and standards, translating strategy into execution, and delivering results through others.
- People and Talent Leadership: Proven ability to select, onboard, coach, develop, engage, and retain talent; differentiate performance; address capability or performance gaps; foster accountability; and build succession and leadership capability.
- Strategic and Portfolio Leadership: Ability to translate Medicine, TA, and asset strategies into account priorities, portfolio choices, resource-allocation decisions, execution standards, and measures of medical impact across complex organized-customer segments.
- Scientific and Healthcare-System Acumen: Strong scientific credibility and understanding of the U.S. healthcare ecosystem, including health systems, integrated delivery networks, accountable care organizations, payers, pharmacy benefit managers, Medicare, Medicaid, and population-health decision-making.
- Account Engagement and Scientific Exchange: Ability to set standards for credible, relevant, and compliant scientific exchange; guide engagement with diverse clinical, scientific, quality, pharmacy, informatics, operational, and executive stakeholders; and strengthen medical contribution to integrated account planning.
- Evidence, Quality, and Implementation Leadership: Demonstrated ability to guide the identification and assessment of patient-journey gaps, evidence needs, organizational readiness, workflows, data capabilities, and opportunities for evidence generation, quality improvement, healthcare transformation, or Implementation Science.
- Judgment and Decision-Making: Uses evidence and sound judgment to make timely decisions in ambiguous conditions, balance strategic value, feasibility, risk, and resource requirements, and determine when to empower, adapt, deprioritize, or escalate.
- Matrix Leadership and Influence: Proven ability to align senior stakeholders, clarify decision rights and role boundaries, resolve competing priorities, influence without direct authority, and establish productive partnerships across Medical, TA/CDMA, Market Access, account teams, evidence functions, Legal, Compliance, and Regulatory Affairs.
- Change and Continuous Improvement: Anticipates shifts in the healthcare environment, challenges ineffective practices constructively, leads teams through uncertainty, and improves operating models, processes, tools, and interfaces while maintaining execution continuity.
Eligibility Requirements:
- Must be legally authorized to work in the United States without restriction.
- Must be willing to take a drug test and post-offer physical (if required)
- Must be 18 years of age or older
Desired Skills, Experience and Abilities
- Communication and Executive Presence: Communicates complex scientific, strategic, and operational issues with clarity and credibility; adapts to varied audiences; facilitates effective decisions; and represents Medicine appropriately with senior internal and external stakeholders.
- Compliance, Ethics, and Risk Leadership: Demonstrates expert judgment regarding applicable policies, laws, regulations, industry standards, scientific integrity, patient privacy, and ethical conduct; establishes appropriate controls and promptly addresses or escalates risks.
- Operational and Digital Fluency: Uses approved systems, data, analytics, and performance measures to manage team execution, document scientific engagement, evaluate impact, and support resource and budget stewardship.
- Travel: Ability and willingness to travel extensively, including regular field engagement and coaching; travel may be up to 50% based on business need.
People Leadership, Capability Building, and Performance Management
Lead, coach, and develop the CEIL team to deliver the evolving remit with scientific credibility, sound judgment, strategic focus, and execution discipline. Set clear goals and performance expectations; provide frequent field-based coaching and feedback; assess capability and development needs; support onboarding, mentoring, succession, and talent development; and hold individuals accountable for outcomes and compliant behaviors. Build working capability in Implementation Science, quality improvement, evidence generation, account prioritization, and complex health-system engagement.
Collaboration: Ensure appropriate collaboration and communication occurs within the aligned Account Teams, within Medicine, and across the broader organization – in a seamless and efficient manner. Specific aspects include, but may not be limited to:
– Ensure communication and collaboration across CEIL teams, TA MSL teams, including communication of learnings, best practices, and insights.
– Collaborate with local Account Team leadership, HS and Payor field leadership to drive local decision making based on customer needs.
– Foster and oversee collaboration by CEIL with: assigned national and regional managed market account teams, Medicine TA Leadership and Product Leads, MSL Teams, and additional internal stakeholders, as needed.
– Collaborate with customer-facing excellence, medical lead to optimize processes and ensure appropriate support (i.e. training, job aides etc.).
– Support the ED, MV & CE and the MSL Leadership in establishing and evolving boundaries for collaborative and compliant communications and interactions by CEIL teams.
– Continually assess and evolve (as necessary) CEIL role specific expectations to ensure: Clarity among roles within the account team, clear expectations of the CEIL are understood and communicated to the Account Teams,appropriate inclusion of the CEIL within the account team in order to maximize their value and collaborate with the ED, MV&CE/other CEIL Directors on defining & assessing accountabilities, as appropriate.
Operating Model, Governance, and Continuous Improvement
Continuously assess and evolve CEIL ways of working, processes, tools, measures, and cross-functional interfaces to improve focus, consistency, agility, and impact. Define and reinforce compliant role boundaries and decision rights; identify inefficiencies, duplication, or capability gaps; and recommend practical solutions. Manage assigned resources and budget responsibly and ensure the team uses approved systems and documentation practices to support effective governance, learning, and performance management.