Principal Business Solutions Manager

The Position

As Principal Business Solutions Manager, you support Patient Safety and Pharmacovigilance processes in accordance with Good Pharmacovigilance Practice.

You will take functional ownership of defined capabilities and processes within an assigned module of the Global Safety Platform, providing strategic direction for their design, implementation, validation, and continuous evolution.

Acting as a key interface between Patient Safety business teams and the system vendor, you will shape solutions, processes and data flows within your area of responsibility while ensuring alignment with the overall Global Safety Platform architecture and end-to-end pharmacovigilance processes.

The role combines strategic and functional leadership with hands-on involvement in key operational activities. You will actively engage in requirements clarification, solution design, validation, testing and issue resolution to ensure that decisions are grounded in a deep understanding of processes, system behavior and business needs.

As Product Owner for defined capabilities and processes within your assigned module, you will take end-to-end responsibility from business requirements and prioritization through implementation and validated use.

This combination of functional ownership, pharmacovigilance expertise, technology understanding and strategic vendor collaboration enables you to represent your area of responsibility in cross-functional, vendor and regulatory settings.

Tasks & responsibilities

• You will take functional and end-to-end ownership of a defined module of the Global Safety Platform, driving its design, implementation, validation, deployment and continuous evolution in line with pharmacovigilance and regulatory requirements.
• In your role as Product Owner, you will translate business and regulatory needs into requirements, set priorities and drive delivery together with business stakeholders, IT and the system vendor.
• Together with the system vendor and internal stakeholders, you will shape solution design, processes and data flows, ensuring alignment with the overall platform architecture and end-to-end Patient Safety processes.
• As part of platform changes, you will assess impacts and drive risk-based validation and testing, including test review, issue resolution, business readiness and training needs in accordance with GxP and pharmacovigilance requirements.
• For releases and enhancements, you will ensure business readiness and reliable operation, proactively managing risks, dependencies and operational issues while driving continuous improvement.
• With a focus on innovation, you will evaluate and shape the responsible adoption of emerging technologies, including AI, to improve efficiency, quality and user experience while maintaining regulatory compliance.
• Across functions and organizational boundaries, you will lead initiatives and strategic vendor engagements, provide functional guidance at the intersection of pharmacovigilance and technology, and represent your area in strategic discussions and regulatory inspections.

Requirements

• Master’s degree in computer science or a related field, or equivalent professional qualifications and relevant experience
• Several years of relevant professional experience in the pharmaceutical industry, a regulatory authority or academia, combined with strong subject-matter expertise
• Strong experience with cloud-based enterprise systems, process mapping, data flows and computer-system lifecycle processes, ideally within regulated or GxP environments
• Broad knowledge of Good Pharmacovigilance Practice, Patient Safety processes and international pharmacovigilance regulations and guidelines
• Sound knowledge of Scrum and agile ways of working, combined with project and change management experience and an understanding of database concepts and emerging technologies such as AI
• Strong ownership, decision-making and problem-solving skills, with a hands-on mindset and the ability to manage competing priorities and move confidently between strategic and operational topics
• Excellent communication and collaboration skills, including confidence in working with system vendors and senior stakeholders and representing your area in strategic discussions and regulatory inspections; fluency in written and spoken English

As part of our commitment to transparency and fairness, salary information will be shared during the recruitment process. We also offer a comprehensive benefits and wellbeing package.

Applications from persons with severe disabilities are warmly welcomed. In cases of equal qualifications, such applicants will be given preferential consideration in the selection process. 

Ready to contact us?

If you have any questions about the job posting or process - please contact our HR Direct Team, Tel: +49 (0) 6132 77-3330 or via mail: hr.de@boehringer-ingelheim.com

Recruitment process:

Step 1: Online application - The job posting is presumably online until Dec 7th, 2026
Step 2: Virtual meeting from end of November until mid of December 2026.
Step 3: On-site interviews beginning of January 2027